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Elements and Performance Criteria

1. Manage operations
   • Security arrangements are established
   • Records of activities and decisions are kept, in accordance with organisational policies and procedures
   • Operations function is established to achieve objectives and tasks are delegated, in accordance with the requirements of a Level 2 incident
   • Operations requirements are identified, and resources are sought to meet incident requirements
   • Operations personnel are briefed, and tasks are allocated, in accordance with the IAP objectives
   • Resources are deployed, in accordance with the IAP objectives
   • Operations progress is monitored against the IAP and operational activities are adjusted, as required, throughout the incident
   • Operational effectiveness is reviewed and changes to operational structure, resources and logistical support are determined and communicated to the Incident Controller
   • Operations resources are managed, in accordance with organisational policies and procedures
   • Safe work practices, Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) and welfare arrangements for work area are implemented and monitored
   • Agreed protocols are followed when managing personnel from other organisations
   • Action is taken to protect and preserve incident scene, in accordance with organisational policies and procedures
   • Staging areas are established and maintained, as required, and this is communicated to the incident management team and participating organisations and/or agencies
2. Establish command and develop operational structure
   • Initial briefing is obtained from Incident Controller with Incident Controller’s intent confirmed and questions asked
3. Command of operations function is established
4. Principles of span of control are applied to operational resources
5. Sectors are delineated taking account of geographic and functional requirements
6. Strike teams, task forces or units are formed from allocated resources
7. Contribute to development of the Incident Action Plan
   • Incident Action Plan (IAP) for the operational period is monitored and reviewed
8. Input into incident objectives and operational strategies is provided
9. Operations component of the IAP is developed, in accordance with organisational policies, procedures, safe work practices, industrial awards and agreements
10. Need for logistical support is determined and documented
    • Security arrangements are established
11. Records of activities and decisions are kept, in accordance with organisational policies and procedures
12. Operations function is established to achieve objectives and tasks are delegated, in accordance with the requirements of a Level 2 incident
13. Operations requirements are identified, and resources are sought to meet incident requirements
14. Operations personnel are briefed, and tasks are allocated, in accordance with the IAP objectives
15. Resources are deployed, in accordance with the IAP objectives
16. Operations progress is monitored against the IAP and operational activities are adjusted, as required, throughout the incident
17. Operational effectiveness is reviewed and changes to operational structure, resources and logistical support are determined and communicated to the Incident Controller
18. Operations resources are managed, in accordance with organisational policies and procedures
19. Safe work practices, Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) and welfare arrangements for work area are implemented and monitored
20. Agreed protocols are followed when managing personnel from other organisations
21. Action is taken to protect and preserve incident scene, in accordance with organisational policies and procedures
22. Staging areas are established and maintained, as required, and this is communicated to the incident management team and participating organisations and/or agencies
23. Establish communications
    • Incident communication plan is implemented, monitored and reviewed
24. Communication is maintained with incident personnel, in accordance with organisational policies and procedures
25. Current and emerging operational risks are communicated to personnel, in accordance with the chain of command
26. Communication is maintained with stakeholders and affected parties, in accordance with organisational policies and procedures
27. Emerging or anticipated problems with incident communication are reported immediately
28. Participate in Incident Management Team
    • Incident Management Team (IMT) planning meetings are attended, in accordance with Incident Controller's requirements
29. Incident Controller is advised about incident situation, control progress and risks in a timely manner
30. IMT is kept informed of progress of operations plan and operational requirements
31. Advice is provided to the IMT on provision of services and resources and prioritisation of requirements
32. Incident Controller is briefed on analysis of progress against the operations portion of the IAP
33. Liaison with other members of the IMT is undertaken, as required
34. Regular information exchange is maintained with planning and logistics section
35. Demobilisation of operations resources is undertaken while integrity of the response is maintained
36. Monitor and review operations functions
    • Performance of operational objectives and allocation of resources is monitored and reviewed
37. Incident reports are produced, as required
38. Operational briefings and debriefings are conducted and recorded, in accordance with organisational policies and procedures

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment. Non-essential conditions may be found in the Companion Volume Implementation Guide.

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